Privacy Policy

Last updated: January 1, 2025

NeuralNet Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website neuralnetlabs.az (the "Site") and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Company information and job title
• Project requirements and business information
• Communications between you and NeuralNet Labs
• Payment information (processed securely through third-party payment processors)

Automatically Collected Information

When you visit our Site, we may automatically collect certain information:

• IP address and location data
• Browser type and operating system
• Referral URLs and pages visited
• Time and date of visits
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing your requests and communications
• Sending you information about our services and updates
• Improving our website and services
• Conducting research and analytics
• Complying with legal obligations
• Preventing fraud and ensuring security

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing our services, such as:

• Web hosting and cloud storage providers
• Email marketing and communication tools
• Payment processors
• Analytics and performance monitoring services

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

• Court orders or subpoenas
• Government investigations
• Legal proceedings
• To protect the rights, property, or safety of NeuralNet Labs, our users, or others

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Ensure website security and functionality

You can manage your cookie preferences through your browser settings or our cookie consent banner. Please note that disabling certain cookies may affect the functionality of our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure and access controls
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors that determine our retention periods include:

• The nature of the information and why it was collected
• Legal, regulatory, or contractual requirements
• Business needs and operational purposes
• Your requests for deletion

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

• Request a copy of the personal information we hold about you
• Receive your data in a structured, machine-readable format

Correction and Deletion

• Update or correct inaccurate personal information
• Request deletion of your personal information

Consent and Objection

• Withdraw consent for processing based on consent
• Object to processing for direct marketing purposes
• Restrict or limit the processing of your data

To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification (if you have provided your email address)
• Displaying a notice on our website

Your continued use of our services after the effective date of the updated policy constitutes acceptance of the changes.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

NeuralNet Labs
Email: [email protected]
Address: 90A Nizami str., Landmark Plaza III, 2nd floor, Baku, Azerbaijan

We are committed to resolving any privacy-related concerns you may have and will respond to your inquiries promptly.